Accurate, prompt and friendly technical support

When you purchase a Skyfactor product or service, our  goal is to provide you with the ongoing support that you need to be successful.   Skyfactor provides a variety of  options — online and by phone.

 

Help Desk

For Benchworks assessment support, please contact us at:

Phone: (417) 429-0551 (8 a.m. – 5 p.m. CST, Monday – Friday)
Email: helpdesk@webebi.com

For Mapworks support, please contact us at:
Phone: (888) 8MAP-WORKS (888-862-7967) (8 a.m. – 5 p.m. CST, Monday – Friday)
Email: support@map-works.com

Mapworks users:   Join the conversation. Sign up for our Mapworks user group on Facebook. The group is open to all Mapworks clients.

Service Center

For questions about your account or billing, please contact us at:

Phone: (417) 429-0081 (8 a.m. – 5 p.m. CT)
Fax: (417) 831-2227
Email: info@webebi.com

Looking for more?

For technical notes, FAQs, system documentation and tips and tricks, please log into the  Benchworks or Mapworks client sites, using the links provided in the upper right-hand corner of the website. There you will find a collection of resources to help you leverage the full power of our software solutions.